The Imam Mohammad Ibn Saud Islamic University (IMSIU) is deemed an important channel of interaction and communication with beneficiaries, and services and information provided by the IMSIU. As such, the IMSIU seeks to form a strong relationship with its audience based on standards reinforcing, strengthening, and developing such a relationship in order to realize benefits to both sides. This charter involves, on one hand, the commitments embraced by the Portal towards its visitors, and, on the other hand, the responsibilities of those visitors towards the portal as well.

Proceeding from the IMSIUs' vision and mission, and in order to achieve the objectives of the portal, we seek to provide the best possible services for the users of the Portal: citizens and residents, whether they are individuals or organizations. This Charter identifies the most prominent Portal’s commitments centered on: Ensure that IMSIU’s digital platforms and services are accessible to all users, regardless of their abilities.
• Privacy and confidentiality: The IMSIU Portal takes the confidentiality of its users and visitors as a top priority, and the Portal Administration makes every effort in order to provide high-quality services for those benefitting from it through the Privacy and Confidentiality of information documents.
• Providing Communication and Participation Mechanisms: The Portal Administration is committed to interacting and responding to the inquiry requests coming to it via Contact Us page.

As long as the IMSIU Portal is committed to providing the best possible services for its customers, there are a set of responsibilities for those customers to bear in a way guaranteeing that they have benefitted from those services in line with what the Portal Administration has planned for. The following are some details on the customers' responsibilities towards the Portal.
• Terms and Conditions and Disclaimer.
• Privacy Policy.
Users viewing these pages should abide by what is therein stipulated.